What Are the Benefits of Microsoft Dynamics 365?
What Are the Benefits of Microsoft Dynamics 365?
What Are the Benefits of Microsoft Dynamics 365?
Businesses dream of ways to combine buyer relationship administration (CRM) and enterprise resource planning (ERP) capabilities into one, straightforward-to-use administration system.
Microsoft Dynamics 365 is a cloud-primarily based CRM and ERP solution that gives a full suite of tools to streamline business communication. Its options and functionality are regularly improving to fulfill the needs of sales, marketing and customer service teams.
In this blog, we’ll focus on among the prime benefits of Dynamics 365 and the way you should utilize the platform to improve enterprise processes and acquire highly effective insights about your customers.
What Is Microsoft Dynamics 365?
Microsoft Dynamics 365 helps mid-market companies facilitate business relationships with customers, prospects and crew members. It includes a collection of cloud apps to assist manage quite a lot of enterprise processes, from sales to operations to accounting.
Dynamics 365 provides staff the practical tools they should be more productive, improve customer relationships and win more business. It also presents executives valuable insights into efficiency and opportunities by way of its enterprise intelligence platform.
Because Dynamics 365 combines CRM and ERP capabilities, organizations can effortlessly streamline the way they communicate each internally and with customers.
7 Benefits of Using Dynamics 365
There are tons of CRM products out there – so how do you know whether Dynamics 365 is the right move over competing products?
To help you decide, we’ve compiled seven of the highest benefits of Dynamics 365:
1. Easy to Use and Deploy
You should use Microsoft Dynamics 365 within the cloud or in a hybrid cloud environment. It’s easy to handle and deploy in whichever way you want based mostly on your budget and infrastructure.
Since Dynamics 365 is cloud-primarily based, it’s superb for firms with a BYOD policy. Workers can simply access their Dynamics 365 apps from Outlook, a web browser or any mobile device.
2. Fully Integrates With Microsoft Products
Dynamics 365 easily integrates with different Microsoft products, including the complete Office 365 suite. These integrations permit firms to move from Dynamics 365 to Outlook for communication, to Power BI for data analytics or to SharePoint for documentation.
The easier it is to work and move between apps, the less time workers need to spend transferring data between applications and studying new platforms.
3. Reduced Sales Cycle
Dynamics 365 offers sales groups access to a wealth of insightful buyer data – whether or not they’re working within the field or taking a call within the office.
Your workforce will likely be able to craft quick responses and deliver info without having to say, “Let me get back to you on that.” And corporations acquire a whole picture of each prospect’s journey, allowing them to create more targeted selling experiences.
4. Customizable
Dynamics 365 options a wide range of modules and built-in workcirculation instruments you can use to automate tasks across sales, marketing, customer service, field service and project service.
If the pre-constructed instruments don’t fit precisely what you need, there’s no must worry. Dynamics 365 also means that you can modify workflows to meet your needs. Use the customization instruments to define additional fields and new objects in the system.
That’s not all you possibly can customize, either. Dynamics 365 has flexible architecture, deployment options and pricing tiers so you possibly can tailor the platform to your price range, team dimension and KPIs.
5. Enhanced Buyer Service Experience
Dynamics 365 collects massive quantities of valuable data on each customer. It analyzes the websites folks visit, how they work together with brands, which communities they’re a part of and more. Its BI device also can establish buyer sentiments, buying patterns and model loyalty – data factors that can’t be measured quantitatively however are highly related to the sales process.
This data helps customer service reps handle every buyer interaction on a case-by-case basis. With all this data housed in an accessible location, your reps can connect with prospects on a human stage and recommend personalized options without skipping a beat.
6. Scalability
Dynamics 365 can easily scale up or down relying on your current workforce size, price range and workload. Dynamics 365, like most different Microsoft cloud products, relies on an easy-to-change monthly subscription.
7. Increased Productivity
Your workers can access just about any kind of data they want with Dynamics 365, to allow them to work more effectively and cut down time searching for information. Workers can make higher, more knowledgeable choices, they usually have the entire tools and insights they need at their fingertips.
Instead of having to access ERP, CRM, data and Office applications separately, users can find everything they need on one platform.
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